Kaikoukai Healthcare Group

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Providing Safe
Medical Care
with High Reliability.

During your stay in Nagoya, our hospital provides comprehensive support through interpreters,
covering initial inquiries, reception, medical consultation, and billing.
Free interpretation services are available, so you can receive medical care with peace of mind.

Symptoms

If you experience any of the following symptoms, please contact us.

  • Fever
  • Injury
  • Abdominal Pain, Nausea,
    or Vomiting
  • Headache or Dizziness
  • Chest Pain or Palpitations
  • Back Pain or Joint Pain
  • Diarrhea, constipation,
    hematuria, and bloody stool
  • Shortness of Breath
    or Chest Tightness
  • Numbness in Hands
    or Feet, or Swelling
  • For Those Considering
    Comprehensive Medical Checkups
  • For Those Who Wish to Receive Vaccination
  • Loss or Shortage of Regular Prescription Medication

If you have any other concerning symptoms, please feel free to contact us by phone first.
Nagoya Kyoritsu Hospital serves as the main contact point and will refer patients to affiliated medical institutions, including pediatrics, as necessary.

Foreign Language
Interpretation Services

Interpretation services are available in Chinese, English, Indonesian, Vietnamese, Spanish, and Portuguese.
*If you require interpretation services, please let us know when making your appointment.
*In some cases, automated translation devices may be used.
*Please note that we may not be able to guarantee interpreter availability for
your preferred language at the time of your visit.
*Reservations can be made in Japanese as well as in the above-mentioned languages.

Reservation and Consultation Process

To reduce waiting times and ensure interpreter availability, we recommend making a reservation by phone before your visit.

STEP01

Reservation

Please bring the following necessary documents when you visit:

For international visitors Passport
For residents of Japan* Health insurance card or My Number card
*Only those who have registered their residence in a municipality are eligible.
STEP02

Arrival at the Outpatient Building

An interpreter will greet you at your reserved time and assist you through the reception process.
If you arrive earlier than your reserved time, please inform the reception, and an interpreter will be assigned to you.

STEP 03

Reception

Present your passport (for international visitors) or health insurance card/My Number card (for residents of Japan) at the reception.

STEP 04

Consultation

Our interpreters will accurately translate medical terminology, ensuring you can consult with peace of mind.

STEP 05

Billing

Payment can be made in cash, by credit card, or through electronic payment methods.

- Payment Methods

About Nagoya Kyoritsu Hospital

Support System for International Patients

We have implemented various measures to provide better healthcare services to international patients, including multilingual signage, dedicated manuals, and special rooms. Our hospital has been accredited by the Japan Medical Service Accreditation for International Patients (JMIP) and is recommended by Japan International Hospitals (JIH).

Healthcare Asia Award Recipient

Kaikoukai Healthcare Group’s initiatives in accepting international patients have been highly regarded, and we have received multiple awards at the “Healthcare Asia Awards,” organized by the leading Asian healthcare publication Healthcare Asia.

2025:
Medical Tourism Hospital of the Year - Japan
2026:
Medical Tourism Hospital of the Year - Japan
Service Innovation of the Year - Japan

These awards recognize our hospital’s initiatives, including multilingual services for international patients, the development of dedicated clinical floors, and the establishment of systems that enables patients to receive dialysis treatment safely while traveling.
In particular, "Travel Dialysis Plan with Kaiseki Cuisine", developed in collaboration with traditional kaiseki restaurants and hotels, has been highly acclaimed for integrating medical services with a uniquely Japanese stay experience. This innovative approach led to the hospital receiving the “Service Innovation of the Year – Japan” award.

Advanced Diagnostic Equipment
(MRI, CT, etc.)

Our hospital offers seamless, one-stop medical services from consultation to examination.
If we are unable to treat certain conditions, we will provide a referral to an appropriate medical institution.

No Referral Letter Required

Our hospital does not require a referral letter or a flat-rate medical fee.
First-time patients are welcome to visit with peace of mind.

Contact Us

If you wish to visit on the same day, please contact us by phone.
Inquiries received after 5:00 PM on weekdays, or on weekends/public holidays, will be responded on the next business day.
※For patients under the age of 15, please include your inquiry in the “Inquiry Details” section.

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Kaikoukai Healthcare Group Nagoya Kyoritsu Hospital

1-172 Hoke, Nakagawa-ku, Nagoya City, Aichi
454-0933, Japan
Departments
Internal Medicine / Cardiology / Gastroenterology / Nephrology / Neurology / Diabetology / Dermatology / Rheumatology & Collagen Diseases / Neurosurgery / Stroke Center / Gastrointestinal Surgery / Orthopedic Surgery / Radiology / Anesthesiology / Vascular Surgery
Click here for the Nagoya Kyoritsu Hospital website

Inquiries
(Foreign Language Support Available)

Nagoya kyoritsu Hospital
Weekdays: 9:00 AM – 5:00 PM
(Closed on weekends and public holidays)

Contact us by email

Contact us through
the inquiry form here

Please call us if you wish
to visit on the same day